Refund and Return Policy
Last Updated: February 16, 2025
At W P Designing Agency (www.wpdesigningagency.com), we are committed to providing high-quality digital marketing and website design services. Since our services are digital and customized to each client’s requirements, we have specific refund and return policies outlined below.
1. Refund Policy
We strive to ensure client satisfaction with our services. However, due to the nature of digital services, refunds are issued only under the following conditions:
a. Eligibility for Refund
- If the service has not been started within the agreed timeline, you may request a full refund.
- If we fail to deliver the agreed service as per the contract, you may be eligible for a partial refund.
- If you cancel the project before any work has begun, a full refund will be issued.
- If the service is partially completed, a prorated refund may be considered based on the work already done.
b. Non-Refundable Cases
- Refunds will not be provided for completed services that have been approved by the client.
- If the delay in service delivery is due to the client’s failure to provide necessary information, no refund will be issued.
- Payments for consultation services, domain registration, hosting, or third-party tools are non-refundable.
- Once the website design, marketing strategy, or any digital product has been delivered, refunds will not be granted.
2. Revisions and Modifications
- We offer [X] rounds of revisions as part of our service agreement. Additional revisions may incur extra charges.
- If you are not satisfied with the initial work, we will work with you to make necessary adjustments within the scope of the agreed project.
3. Cancellation Policy
- If you wish to cancel your service before work has begun, you must notify us at work@wpdesigningagency.com.
- Cancellations after work has started may result in a partial refund, depending on the stage of the project.
4. Return Policy (For Physical Products, If Applicable)
Since we primarily provide digital services, we do not accept returns. If we offer any physical products, such as printed marketing materials, merchandise, or software on physical media, the following return policy applies:
- Returns must be requested within [X] days of receiving the product.
- The product must be unused, in its original condition, and returned at the customer’s expense.
- Refunds for returned physical products will be issued after inspection and approval.
5. How to Request a Refund
If you believe you qualify for a refund, please contact us with the following details:
- Your full name
- Order or project details
- Reason for requesting a refund
- Any supporting documentation (if applicable)
Send your refund request to work@wpdesigningagency.com. We will review your request and respond within [X] business days.
6. Changes to This Policy
We reserve the right to modify this Refund and Return Policy at any time. Any updates will be posted on this page, and continued use of our services signifies your acceptance of the updated policy.
7. Contact Us
If you have any questions about this Refund and Return Policy, please contact us:
W P Designing Agency
Website: www.wpdesigningagency.com
Email: work@wpdesigningagency.com
